We have put a lot of focus on making sure orders get delivered to our customers as quickly as possible.
Verification
A confirmation email or message will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your requests.
Processing
It normally takes 2-5 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipping
peonyjewels are mainly made in China, and that’s where our main warehouse is located. For international shipping, please refer to the table below for various shipping times to different destinations.
| Country | Shipping Fee | Estimated Shipping Time | Free Shipping Threshold |
|---|---|---|---|
| United States | \$5 standard shipping; free over \$59 | 7–20 working days | Orders over \$59 ship free |
| Rest of World | \$5 standard shipping; free over \$59 | 10–20 working days | Orders over \$59 ship free |
Note: Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.
For faster shipping
For detailed information on faster express delivery, please contact our customer service team for more details: [email protected]