Frequently Asked Questions (FAQ)
Vintage handmade earrings FAQ — find answers to the most common questions about PeonyJewels products, orders, shipping, returns, and policies. Here you’ll find clear, helpful info to guide your purchase. If you need further assistance, please feel free to contact us.
A: All PeonyJewels vintage pieces are individually handcrafted by our designer ShanYu (materials excluded).
A: PeonyJewels draws inspiration from natural landscapes, cultural landmarks, and famous murals and paintings.
A: Every piece is an original, market-tested creation made from natural materials, giving each item its own unique character.
A: ShanYu personally creates all pieces and has a strong passion and inspiration for vintage styles. Modern designs may be introduced in the future depending on demand.
A: Yes, we provide personalized custom orders according to your preferences.
A: Yes, but please note that production time is limited since ShanYu crafts each piece by hand, producing about 20-40 items per day.
A: Please refer to our About Shipping page for detailed information.
A: Returns are accepted for quality issues. See our Refund and Returns Policy for details.
A: Our independent site just launched recently, so reviews aren’t available here yet. However, we have many satisfied customers and positive feedback on other trusted platforms. We look forward to your review soon!
Sincerely,
ShanYu
PeonyJewels