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Frequently Asked Questions (FAQ)

Vintage handmade earrings FAQ — find answers to the most common questions about PeonyJewels products, orders, shipping, returns, and policies. Here you’ll find clear, helpful info to guide your purchase. If you need further assistance, please feel free to contact us.

Q: Are your jewelry pieces handmade?

Yes. Every PeonyJewels vintage piece is carefully handcrafted by our designer ShanYu. (Materials themselves are not handmade.)

Q: What makes handmade vintage earrings special?

Handmade vintage earrings combine traditional craftsmanship with timeless style. Each pair is individually created, often using natural gemstones or quality metals, so no two are exactly alike. Their uniqueness, artistry, and connection to history make them more meaningful than mass-produced jewelry.

Q: What inspires your jewelry designs?

Our designs are inspired by nature, cultural landmarks, and timeless artworks such as ancient murals and paintings.

Q: What makes your jewelry unique?

Each piece is original, designed with intention, and created using natural materials. This makes every item one of a kind, carrying its own character and story.

Q: Will 14K gold fade?

Solid 14K gold will not fade. Gold plating, however, may wear off over time if exposed to chemicals, sweat, or frequent friction. With proper care, high-quality plating can last for years and can always be re-plated by a jeweler if needed.

Q: Why do you focus on vintage styles? Will you offer modern designs in the future?

ShanYu’s passion and creativity are rooted in vintage aesthetics. While our current focus remains vintage, we may explore modern styles in the future depending on demand.

Q: Do you offer custom-made pieces?

Yes. We welcome custom orders to bring your personal ideas into a unique design.

Q: Can I wholesale your products?

Yes, wholesale is available. Since each piece is handmade, daily production is limited (about 20–40 pieces).

Q: What are your shipping times and costs? Is free shipping available?

A: Please refer to our About Shipping page for details on processing times, shipping costs, and free shipping options.

Q: Can I return a product?

A: For full details,please see our Refund and Returns Policy .

Q: Why are there so few reviews?

Our website is still new, so reviews are gradually building up. In China, however, many of our customers have already shared positive feedback. We sincerely appreciate your support as we grow internationally.

Still have questions?
We’re happy to help! Please contact us here and we’ll get back to you within 24 hours.

Sincerely,
ShanYu
PeonyJewels